Refund Policy

Satisfaction Policy

Your satisfaction is our priority, so we accept returns and exchanges for up to 30 days after your purchase.  To be eligible for a return or exchange, please ensure the item is unused and in the same condition that it was received and with tags, if applicable.

Easy returns and exchanges

We are happy to offer a return or exchange.  For an exchange, email with the details on the item you wish to receive in exchange, and we will hold it with your name on it.  Email marie@modlines.com to begin a return.

Please note if you choose to return your item with signature confirmation, this will add at least three days to the processing of your return.   
We are happy to make your return or exchange experience painless and enjoyable!

Non-returnable items:
Gift cards

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Is your refund missing or does it seem late? 
If you haven’t seen your refund yet, please check your bank account or credit card company.

Please note it usually takes some time before your refund is officially posted regardless of payment method.
If you’ve done all of this and still cannot see your refund yet, please contact us at marie@modlines.com.  Like you, we want your refund to be done quickly and efficiently, however these processes often make it look like a refund wasn't timely given.